Privacy Policy

1. Introduction and Company Information

Maple Leaf Garden Services Ltd. is committed to protecting the privacy and personal information of our clients, prospective clients, website visitors, suppliers, and other individuals whose personal information we collect, use, or disclose in the course of operating our gardening and landscaping services business in Canada.

This Privacy Policy explains how Maple Leaf Garden Services Ltd. collects, uses, stores, discloses, and otherwise processes personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.

Maple Leaf Garden Services Ltd.
2450 Don Reid Drive, Suite 305, Ottawa, ON K1H 1E1, Canada
Email: [email protected]
Phone: +1 (613) 728-9641

2. Data Collection and Processing

Maple Leaf Garden Services Ltd. collects personal information only as reasonably necessary for the purposes described in this Privacy Policy. We may collect personal information directly from you, automatically through our website or digital services, and from third parties where permitted by law.

The types of personal information we may collect include:

In limited circumstances, we may also collect sensitive information if necessary to provide services or comply with legal obligations. Where required, we will seek appropriate consent or otherwise rely on a lawful basis for such collection and use.

3. Purpose of Data Processing

Maple Leaf Garden Services Ltd. processes personal information for the following purposes:

4. Legal Basis for Processing

Maple Leaf Garden Services Ltd. processes personal information under the legal bases permitted by Canadian privacy law, including:

Where we rely on consent, you may withdraw that consent subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

Maple Leaf Garden Services Ltd. does not sell personal information. We may disclose personal information to third parties only where necessary and permitted by law, including:

All third parties that process personal information on our behalf are expected to protect it through appropriate contractual, technical, and organizational safeguards and to use it only for the purposes we specify.

6. Data Transfer to Third Countries

Maple Leaf Garden Services Ltd. may use service providers located outside of Canada, including in other countries that may not provide the same level of privacy protection as Canada. As a result, personal information may be subject to the laws and lawful access requirements of those jurisdictions.

Where personal information is transferred outside Canada, we take reasonable steps to ensure it is protected by contractual measures, security controls, and privacy practices appropriate to the sensitivity of the information and the nature of the transfer.

7. Storage Duration

Maple Leaf Garden Services Ltd. retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to meet legal and regulatory requirements, to resolve disputes, to enforce agreements, and to maintain appropriate business and tax records.

The retention period may vary depending on the type of information and the purpose of processing. When personal information is no longer required, we will destroy, delete, or anonymize it in a secure manner, subject to any legal retention obligations.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by Maple Leaf Garden Services Ltd.:

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within a reasonable timeframe and as required by applicable law.

9. Withdrawal of Consent

Where Maple Leaf Garden Services Ltd. relies on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or communications.

To withdraw consent, please contact us at [email protected] or +1 (613) 728-9641. We will explain the consequences of withdrawal where relevant.

10. Right to Complain

If you have concerns about how Maple Leaf Garden Services Ltd. handles your personal information, we encourage you to contact us first so that we may investigate and attempt to resolve the issue.

You also have the right to file a complaint with the appropriate privacy regulator, including the Office of the Privacy Commissioner of Canada, or with any applicable provincial privacy authority, if you believe your privacy rights have been violated.

For more information about your rights and how to make a complaint, you may contact the relevant privacy authority in your jurisdiction.

11. Data Security

Maple Leaf Garden Services Ltd. uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

These measures may include:

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to access, correct, or make a complaint regarding your personal information, please contact:

Maple Leaf Garden Services Ltd.
2450 Don Reid Drive, Suite 305, Ottawa, ON K1H 1E1, Canada
Email: [email protected]
Phone: +1 (613) 728-9641

13. Changes to Privacy Policy

Maple Leaf Garden Services Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational reasons. Any revised version will be posted in an appropriate manner and will take effect when published unless otherwise stated.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect personal information. Your continued use of our services after changes are posted may signify your acceptance of the updated Privacy Policy, where permitted by law.

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